DUO Universal Prompt Update

Summary

DUO Universal Prompt Update

Body

This coming spring Duo will be moving away from the previous interface for our 2 Factor Authentication to a new Universal Prompt.  This prompt will still function basically the same as our current prompts, but will have a slightly different appearance.

The main change is that by default, if you use the Duo app on your phone, Duo will automatically attempt to verify your identity through a Push to your device.  If you have multiple methods connected to your Duo account, you will need to select Other options and then choose the authentication method you prefer for this login.

Old Prompt New Prompt

 

We will update our main Duo knowledge base article here How Do I Use Duo Two Factor Security with other information on any minor changes. 

Details

Details

Article ID: 17831
Created
Wed 12/20/23 1:11 PM
Modified
Fri 1/5/24 9:27 AM