Should your Mac device lose its connection with Eduroam you can follow the steps below to troubleshoot.
Mac computers can sometimes continue to have problems and need a few extra steps. If your Mac computer still has difficulty connecting, clear out the old Haverford-Secure and or Eduroam network settings by following these instructions:
Step 1: Click on your Wireless Network icon on your menu bar
![Step-1](https://iitskb.sites.haverford.edu/wp-content/uploads/2018/08/Screenshot-2014-05-08-15.21.01.png)
Step 2: Click on “Open Network Preferences
![Screenshot 2014-05-08 15.21.01(2)](https://iitskb.sites.haverford.edu/wp-content/uploads/2018/08/Screenshot-2014-05-08-15.21.012.png)
Step 3: Select Airport on the left hand side. Turn Airport off and then select advanced
![Step-3--Select-Airport-on-the-left-hand-side-Turn-Airport-off-and-then-select-advanced](https://iitskb.sites.haverford.edu/wp-content/uploads/2018/08/Step-3-Select-Airport-on-the-left-hand-side-Turn-Airport-off-and-then-select-advanced-300x265.png)
Step 4: Clear out any Haverford Network Names (Haverford-Secure, Eduroam, Guest, Connect, etc). To clear out the network names, select the network and click the Minus sign (-).
![Step-4--Clear-out-any-Haverford-Network-Names--Haverford-Secure-Guest-Connect--etc-](https://iitskb.sites.haverford.edu/wp-content/uploads/2018/08/Step-4-Clear-out-any-Haverford-Network-Names-Haverford-Secure-Guest-Connect-etc--300x236.png)
Step 5: Go to System Preferences and click on Profiles (10.7 and Later)
![Step-6--Go-to-System-Preferences-and-click-on-Profiles--107-and-Later-](https://iitskb.sites.haverford.edu/wp-content/uploads/2018/08/Step-6-Go-to-System-Preferences-and-click-on-Profiles-107-and-Later--284x300.png)
Step 6: Delete Haverford Profile (10.7 and Later). Select the profile and click the Minus sign (-).
![Step-7--Delete-Haverford-Profile--107-and-Later-](https://iitskb.sites.haverford.edu/wp-content/uploads/2018/08/Step-7-Delete-Haverford-Profile-107-and-Later--300x219.png)
Step 7: From the Finder, click on Go then select Utilities
![Step-8--Click--on-Desktop-Go-Utilities](https://iitskb.sites.haverford.edu/wp-content/uploads/2018/08/Step-8-Click-on-Desktop-Go-Utilities-300x187.png)
Step 8: Select Keychain Access
![Step-9--Open-Keychain-Access](https://iitskb.sites.haverford.edu/wp-content/uploads/2018/08/Step-9-Open-Keychain-Access-214x300.png)
Step 9: Clear out certificates and keychain passwords for Haverford-Secure (aruba-master… And DigiCert)
![Step-10--Clear-out-certificates-and-keychain-passwords-for-Haverford-Secure--aruba-master-And](https://iitskb.sites.haverford.edu/wp-content/uploads/2018/08/Step-10-Clear-out-certificates-and-keychain-passwords-for-Haverford-Secure-aruba-master-And-300x200.png)