Clearing your Browser Cache/History

Clear Cache: Microsoft Internet Explorer 8.x (or later)
  1. Launch your Internet Explorer browser.
  2. Click Safety on the menu toolbar at the top right of the browser.
    • Or click on Tools, then Internet Options, and finally Delete in the Browsing History Section.
  3. Click Delete Browsing History... from the drop-down menu.
  4. Deselect Preserve Favorites website data.
  5. Select Temporary Internet files, Cookies, and History.
  6. Click Delete.
  7. Close all browser windows and restart Internet Explorer.
Clear Cache: Microsoft Edge
  1. Go to 3 dots top-right.
  2. Select Settings > Privacy, search, and services.
  3. Under Clear browsing data, select Choose what to clear.
  4. Choose the types of data you want to clear. For example, you may want to remove browsing history and cookies but keep passwords and form fill data.
  5. Select Clear.
  6. Close all Microsoft Edge browser windows and reopen Microsoft Edge (this additional step is needed)
Clear Cache: Mozilla Firefox
  1. Click the menu button (3 lines, top-right) and select Settings.
  2. Select the Privacy & Security panel.
  3. In the Cookies and Site Data section, click Clear Data
  4. Remove the check mark in front of Cookies and Site Data.
  5. With Cached Web Content check marked, click the Clear button.
  6. Close the Settings page. Any changes you've made will automatically be saved.
  7. Close all Firefox browser windows and reopen Firefox (this additional step is needed)
Clear Cache: Google Chrome
  1. Click on the Chrome menu (3 dots, top-right) on the browser toolbar.
  2. Select More Tools.
  3. Select Clear browsing data.
  4. A dialogue window will appear (and it will send you to Settings), providing you with a list of checkboxes for the types of information that you wish to have removed.
  5. You can also set how far back in your browsers history you wish to have removed.
  6. Once, you have selected the types of information you wish to remove, click Clear browsing data.
Clearing Cache: Mac Safari
  1. From History dropdown menu, select Clear History
  2. In the History popup window, choose an option to clear history: the last hour, today, today and yesterday, all history
  3. Click on the Clear history button
  4. Close all instances of Safari, and relaunch a new Safari browser window.
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